Customer Service Administrator


Position: Location: Salary: Ref: Type:
Customer Service Administrator Northamptonshire £in region of £21,500 per annum per annum 2003 Permanent

An opportunity has arisen for a Customer Service Team administrator, required at our clients Northamptonshire manufacturing facility. 

General responsibilities include: - 

  • ·Being a self-motivated administrator working within the emerging new teams being developed during the current restructure.  
  • ·Deliver the highest level of customer service through the entire process from estimating, order processing, conservatories and after care while striving to reach the KPI’s.  
  • ·Successfully learning and delivering our clients PVC product range to the customers within their team structure working with the ASM, transport administrator and credit controller responsible for the same area .
  • ·Working with the team leader carrying out tasks to the highest ability.

Knowledge, experience and skills: -  

  • ·Experience utilising Filemaker and Super-Highway .
  • ·Flexibility with working hours to meet the demands of the business. 
  • ·Knowledge of the PVC product range with a desirable minimum 5 years’ experience in the industry.  
  • Logical thinking and a team player with the ability to make decisions independently 
  • ·Attention to detail 
  • ·Excellent communication skills via telephone, email and internal messaging software