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Training Manager

 Cheshire

Position: Location: Ref: Type:
Training Manager Cheshire Permanent

Aluminium Fabricator Training Manager and Technical Support

We are seeking someone with experience of Aluminum Curtain Walling / Windows fabrication for our client who are manufacturers of Aluminium Curtain Walling Systems.  The successful candidate will assist with the day-to-day general technical support and fabrication training for, but not limited to, their fabricators/installers, estimating department and sales team. 

The Role 

The successful candidate will need to; Oversee and Carry out aluminium curtain walling fabrication training with customers across the UK and Ireland (generally 1-2 times per week), Assist with technical support using system manuals of curtain walling, windows and doors, if issue cannot be solved escalate to head office for further support.   Working within a Technical team to handle customer requests via e‐mail or telephone. Responsible for the management /co‐ordination of all assigned issues throughout the support and remediation lifecycle including providing the Customer with timely and accurate updates. 

On occasion visit site for remedial works, install guidance/assistance and technical revisions 

The Person

  • Experience within a factory/site environment. 
  • Experience of either fabricating, designing or installation of curtain walling, windows and doors
  • Valid CSCS Card (min level is Green) for site visits. 
  • Full, clean, UK driving License. 
  • Experience delivering training 
  • Excellent written and verbal communication 
  • Attention to detail 
  • Time Management 
  • Planning and organisational skills 
  • Good computer and database skills, use of Microsoft Office suite is required 
  • Needs to have a “can do” attitude and be keen to learn and progress over time. 
  • Ability to work in structured organisation in respect of company policies and procedures