We are seeking an experienced Project Manager on behalf of our client, please see details below

Purpose of the Role

Manage the Project process and installers to ensure that commercial projects are completed to an excellent level of customer service. To control customer debts and keep debtors list to an acceptable minimum. 
Key Responsibilities and Accountabilities:

1.Manage teams of Installers and any other resources required for the effective and efficient running of the department. Manage self-employed contractual obligations and enforce and monitor KPI’s for all staff within the installation system.

2.Provide accurate, regular, and timely management information on customer records, completed installations and customer debtors. 

3.Manager and arrange all relevant paperwork for each job, including but not limited to Works Programmes, Installation RAMS, Installers wages.

4.Set communicated targets with the Installers and other members of the Commercial department to ensure smooth running of projects.

5.Communicate and update all customers throughout but particularly at point of Installation until completion and maintain excellent customer services.

6.Carry out any other duties that may be deemed necessary for the successful completion of the works by the company and/or the line manager.

7.Ensure that all customer contractual obligations are met.

8.Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff when required.

9.Deal with and resolve or delegate any on site issue as they arise to ensure quick resolution.

10.Monitor and arrange as applicable relevant training to enable installer to carry out installations works.

11.Raise, monitor, action and report on Non-conformances as necessary.

Personal Specification:

Essential:
CSCS card holder
SMSTS Qualified 
Strong organisational and planning skills.
Self-motivated with the ability to work unsupervised and as a part of a team.
A strong people Manager with excellent communication and influencing skills.
A strong customer focus both for internal and external customers.
A positive can do attitude.
Intermediate experience and knowledge of Microsoft office.
Contractual and Health and Safety knowledge.